Saturday, December 28, 2019

Dual Economy Model a Critique - 1768 Words

3.7 DUAL ECONOMY MODELS: A CRITIQUE The growth models considered in Chapter 2 are highly aggregative and some economists (Lewis 1954; Fei and Ranis 1961, 1964; Jorgenson 1961, 1967; Dixit 1968, 1971; Kelly et al. 1972) began to analyse the problems in terms of two sectors, namely agriculture and industry. Briefly, the socalled traditional noncapitalist agricultural sector is supposed to be unresponsive to economic incentives and here the leisure preferences are imagined to be high; production for the market does not take place and producers apparently do not follow profit-maximizing rules: ‘disguised’ or open unemployment is supposed to prevail throughout the rural sector and indeed the marginal productivity of labour is expected to be†¦show more content†¦It is contended that to take care of the interdependence between terms of trade and supply price of labour, a general equilibrium analysis may be necessary. Dixit implies that the important factors that affect the shadow price of labour are the degrees of suboptimality of savings (the shadow price of savings in terms of consumption) as well as the price and income elasticities of the demand for food. In general equilibrium analysis, if the interdependences are to be dealt with simultaneously, it becomes difficult to see how the results rest on the premises or whether the ‘tail is wagging the dog’. Again, Dixit’s assumption that the only activity which can be undertaken in the traditional sector is food production is not easy to accept. The traditional sector also enters into non-agricultural activities; market wages and the shadow price of labour could be different because of taxes which may be influenced by the elasticity of marketed surplus. In any case, Dixit does not give much emphasis to the agricultural sector in his earlier model. Thus, the closed economy models of the dual economy may be misleading (Newbery 1974:41) and the empirical estimation of a general equilibrium model is very difficult. I t seems that although the writers on the dual economy models adopted a useful approach to analyse the problems of LDCs, most of their work is devoid of any rigorousShow MoreRelatedWomen s Roles Of Reproduction1466 Words   |  6 PagesFeminists argued that women’s roles of reproduction and social attachments in the domestic sphere constituted an economy and class of its own. This was based on the role of motherhood and unpaid work at home. Millett (1969) contended in Sexual Politics for the existence of women’s sexuality that was detached from the motherhood and marriage obligations. Conversely, other lesbian authors such as Audre Lorde and Adrienne Rich utilized writing, speeches, and poetry in linking women’s oppression andRead MoreThe Cold War And The Fall Of The Soviet Union1991 Words   |  8 Pagesyears ago, Huntington and his thesis have received a wide range of reactions, both of acceptance and of critique. One of the main critiques of this view is th e idea that it oversimplifies the world. Closely related to this is another critique that states through his dividing the world into civilizations, he is an ideologist and divides the world in an unrealistic manner. A third major critique is one that questions the role religion has in Huntington’s thesis and the role he views religion to playRead MoreCritical Annotation of Watson Reading and Commentary Reading1765 Words   |  7 Pagescontends that the mother was familiar to the area. In his work, he contends that he planned analysis and unraveling of the principles of kinship organization in the community. The next mission was to rank Kerinci according to his developmental status or model. In this he had to trace the socioeconomic changes that happened in the region within duration of past hundred years. He needed to link these past activities to the presents. He admits that this had been his ambition long before he even commencedRead MoreThe Bolshevik Revolution, By Edward Carr1578 Words   |  7 PagesGovernment. From February to July, there were protests and constant debate, in hopes of change. However, Lenin’s theses are rejected and the councils continue to support the provisional government because they’re following the orthodox Marxistâ€Å"stages† model. The councils, who were mostly orthodox Marxists, first resisted Lenin’s theses because it was difficult to take this anti-Marxist articulation seriously. In other words, they only saw it tangible for Russia to go through a preliminary stage in orderRead MoreNew and Improved Rewards at Work1627 Words   |  7 Pagespurpose of this paper is to determine how innovations in employee benefits can improve the overall competitive compensation strategy of the organization. Then, it explains how innovative benefits could be tied to specific jobs. After that, it critiques the effectiveness of equity-based rewards systems versus those with more creative approaches and discusses the key elements of integrating innovation into a traditional total rewards program. And last, it recommends a process that optimizes an employee-basedRead MoreThe Role of the Kuraka Essay1265 Words   |  6 Pageswith their own hierarchy or authority. It was made clear that in order to run this society the S panish rulers had to gain control over the means of production. This is why they incorporated the traditional Andean Hierarchy, The Kurakas, into their model of government.[5] In the late 1500’s Francisco Toledo, Spanish Viceroy of Peru, implemented many reforms centralizing the colonial government. He implemented regulations that grouped the natives into small settlements or villages, much likeRead More French Revolution Essay1522 Words   |  7 PagesWordsworth, who called Burke: quot;the most sagacious politician of his agequot;. Karl Marx, on the other hand, complained in Das Kapital that Burke was a bourgeois stooge of the English ruling class. Marxists took particular offence at Burkes critique of egalitarianism, perhaps realising the radical threat which this presented to their own vision of a future society. Modern liberals and conservatives still acclaim some of Burkes ideas, but their interest is largely rhetorical. Burkes liberalRead MoreResource Wars: the New Landscape of Global Conflict5105 Words   |  21 Pagespolitical ecology closely linked to the geography and political economy of natural resources. This paper examines theories of relationships between resources and armed conï ¬â€šicts and the historical processes in which they are embedded. It stresses the vulnerability resulting from resource dependence, rather than conventional notions of scarcity or abundance, the risks of violence linked to the conï ¬â€šictuality of natural resource political economies, and the opportunities for armed insurgents resulting fromRead MoreThe Existence Of Trade Off Relationship Between Inflation Rate And Unemployment1839 Words   |  8 PagesAbstract The main aim of this study is to investigate the existence of trade-off relationship between inflation rate and unemployment rate in Namibian economy between 1991 and 2014 the perspective of Phillips curve by using the Ordinal Least Square (OLS) method. The results of Augmented Dickey-Fuller test shows that all variables are stationary at level and the integration test shows that they integrated at level I(0). The analysis result shows the negative relationship between inflation rate andRead MoreThe Literature Emerging From The African, Latin American, Caribbean And Asian Countries1985 Words   |  8 Pagesmultidimensional of effects at the households’ level. This article captures significant areas from the literature around. (a) Women’s work, poverty and structural adjustment (b) households survival strategies; and (c) growing orthodoxy and the extent critique around gender, poverty, households’ headship and household’s survival strategies. Elaborate in your own words the main thrust of the article In the periods of 1980s and 1990s the introduction of structural adjustment programmes differently named

Friday, December 20, 2019

Rene Descartes s Rules For The Direction Of The Mind

Rene Descartes was a French 17th-century philosopher, worthy of our attention for many reasons that make him stand out. Rene Descartes is famously known for saying I think therefore I am and writing his book Rules For the Direction of The Mind†, and much more. What makes him stand out is that he was an aggressive rationalist in an age where many philosophers backed up their arguments and beliefs with the attraction to God. Descartes trusted in nothing more than the human power of logic. He believed that much of what was wrong with the world was caused by misusing our minds. Rene Descartes believed in the direction of our minds, implied implications, and action. He believed that whatever we study should path our minds towards making true and sound judgments about experience and knowledge. All of Rene Descartes theory s implications, notions and sciences are not independent of each other but rather all features and facets of human wisdom. Wisdom because it is in procession with the heart and doing good and thinking with thyself, thy soul and thy mind towards goodness and betterment of the world and mankind, but his lack of identity and acknowledgement of God makes him fall short of an oracle; yes indeed his conviction and thinking of there not being a creator definitely is a sign of a healthy thinking mind, his thinking level definitely outputs many for its time, his belief and irrational-rationality which would make sense to his ideology and systemsShow MoreRelated Rene Descartes Essay1094 Words   |  5 PagesRene Descartes was a famous French mathematician, scientist and philosopher. He was arguably the first major philosopher in the modern era to make a serious effort to defeat skepticism. His views about knowledge and certainty, as well as his views about the relationship between mind and body have been very influential over the last three centuries. Descartes was born at La Haye (now called Descartes), and educated at the Jesuit College of La Flà ¨che between 1606 and 1614. Descartes later claimedRead MoreThe Matrix Is Highly Action Packed1220 Words   |  5 Pagesthroughout the featured famed actors, costumes, special effects and fight scenes, many viewers failed to notice the philosophical issues. Plato and Descartes, just like the characters in the movie are faced and driven to extreme measures to understand the world around them. They are compelled to seek knowledge in understanding what is real, evaluating the mind-body problem, and are left wondering if there is any good. These philosophical features of the movie have raised questions and have made it anRead MoreLanguage and the Destiny of Man12402 Words   |  50 PagesÅžtefan Afloroaei / Descartes and the â€Å"metaphysical dualism† Descartes and the â€Å"metaphysical dualism†: Excesses in interpreting a classic* Al.I. Cuza University of Iasi Abstract The article focuses on one of the most serious accusations brought against Descartes and modern philosophy, namely â€Å"the dualism of substance†. The accusers claim that the human body and soul were viewed as completely separate; consequently, their relationship as such and the united being of man become incomprehensible. AsRead MoreThe Discoveries Of The Scientific Revolution1873 Words   |  8 Pages1705, a fantastic mind of many talents. He introduced concepts still used by the great scientist in the world today. Newton changed the foundations of physical science with his three laws of motion and the law of universal gravitation. Newton was a key figure of the scientific revolution of the 17th century, he studied the contributions of Copernicus, Kepler, Galileo, Descartes, and formed their works into new more powerful discoveries. (Isaac Newton s Life. Isaac Newton s Life. Accessed AprilRead MoreMotivation Is The Art Of Getting People2493 Words   |  10 Pages The ancient Greeks presumed three component, the body s desires, pleasures and pains (senses and efforts of will and spirit) in a hierarchical arrangement for the first theoretical justification of the motivational activities (Pakdel, 2013). In the modern era after the Renaissance, Renà © Descartes (1596-1650) provided the first theory of motivation. He distinguished between inactive and active aspects of motivation (Pakdel, 2013). Descartes believed in that body is inactive factor of motivationRead MoreHow Education Is Taught Through Social, Professional And Political Standpoints Essay1914 Words   |  8 Pageshardships placed on him by his parents and living conditions which lead him to develop a special way of thinking which is known as pansophism (Steiner, 2010). Pansophism underlined the political solidarity, religious bargain, and joint effort in direction throughout the human race (Steiner, 2010). This objectivity of pansophism related to the interactions and relationships between information and the absorption of knowledge throughout everyday life. He maintained educating as the fundamental aspectRead MoreA Review of Ethics Concepts Theories2669 Words   |  11 Pagesthe concept that ethics cannot be based on religion. 8. Explain the use of ethical reasoning and how it can be used in your professional life. Introduction The major ethical principles accepted in the western world follow guidelines and rules that must be universally applied in all situations. These ethical principles are established primarily on the basis of teachings set forth by philosophers throughout the ages, starting with the great Greek thinkers Socrates, Plato, and Aristotle.Read MoreBranches of Philosophy8343 Words   |  34 Pagesmathematicians such as Frege focused on a mathematical treatment of logic, and today the subject of logic has two broad divisions: mathematical logic (formal symbolic logic) and what is now called philosophical logic. †¢ Philosophy of mind deals with the nature of the mind and its relationship to the body, and is typified by disputes between dualism and materialism. In recent years there have been increasing similarities, between this branch of philosophy and cognitive science. †¢ Philosophy of languageRead MoreCompilation of Mathematicians and Their Contributions11615 Words   |  47 Pagesand his emphasis on mechanical processes in the formation of order that paved the way for the atomic theory. * Advocated that matter is composed of infinite elements. * Introduced the notion of nous (Greek, â€Å"mind† or â€Å"reason†) into the philosophy of origins. The concept of nous (â€Å"mind†), an infinite and unchanging substance that enters into and controls every living object. He regarded material substance as an infinite multitude of imperishable primary elements, referring all generation and disappearanceRead MoreRegular Polygon9248 Words   |  37 Pagesthe exterior or external angle. Tracing all the way around the polygon makes one full turn, so the sum of the exterior angles must be 360 °. This argument can be generalized to concave simple polygons, if external angles that turn in the opposite direction are subtracted from the total turned. Tracing around an n-gon in general, the sum of the exterior angles (the total amount one rotates at the vertices) can be any integer multiple d of 360 °, e.g. 720 ° for a pentagram and 0 ° for an angular eight

Thursday, December 12, 2019

Customization Oriented Framework For Design â€Myassignmenthelp.Com

Question: Discuss About The Customization Oriented Framework For Design? Answer: Introduction Service organizations typically segregate its operations into frontstage and backstage. Frontstage functions are those which are directly observable and are into the point of notice, whereas backstage operations are those which are not directly noticeable or observed (Polaine, Lvlie and Reason 2013). This report will present the service blueprint of iStay Precinct Hotel of Adelaide, Australia. iStay Precinct is a luxurious hotel in South Australia, including facilities such as swimming pool, Wi-Fi, Jacuzzi, Parking and exclusive hotel services. Most of the reservations are done through online platform and managed through the backstage employees. The hotel is just ten minutes from Adelaide Airport and is covered with lush green parklands (Minorhotels.com. 2017). The frontstage and backstage functions of the hotel including the detailed service blueprint will be presented in this report. This will also include moments of truth for this service organization; determinants of satisfaction/dissatisfaction and service quality measurement. Finally, service recovery strategy plan will be discussed for critical incidents. Service Organizations Front Stage and Back Stage Functions The frontstage function of the organization is comprised of onstage actions and onstage technology. The onstage actions are directly linked with customer actions and those are directly visible by the guests (Hossain Enam and Farhana 2017). Each of the customer actions are linked with operations those indicate service quality as perceived by the guests. Onstage actions are comprised of: Greeting and taking bags (linked with bell-person) Process registration (linked with backstage registration system and customer desk) Deliver Bags (linked with bell-person and service boys) Deliver Food (linked with backstage support process and call room service) Process Checkout (linked with checkout via TV menu and backstage registration) Onstage technology is comprised of: Customer registration: Retrieving registered customer information via data from online process and handover of room keys. This includes support process from backstage for data retrieval. Entertainment System: Once the guests get into room by delivering bags, service employees set the movie options in TV and handover remote. This includes support process from backstage. Process Checkout: Final stage where guests leave out room and data regarding property handover is managed and checked by service employees with real-time validation. The line of interaction as depicted in figure 2 indicates the frontstage interaction between guests and service employee. Zhan (2015) pointed out that more than 70% of the service quality depends on this interaction and communication, which finally helps in customer retention. This line indicates perceived value determination where observation triggers satisfaction. Back Stage Function According to Song and Sakao (2017), backstage functions of an organization involves the actions that support frontstage operations. Coordination and involvement of backstage employees helps in improving the frontstage functions. On the other hand, Ateetanan et al. (2017) pointed out that most of the common functions in backstage include online registration, client data handling, registration confirmation, entertainment and comfort system support and food and beverage support. The backstage operation of the service organization is divided into backstage action and support process. Backstage actions are comprised of: Managing luggage: Once reservation is confirmed, service employees carry out the luggage and belongings of guests directly to the room. This delivery process is not observed by the guests as it is an internal backstage function (Kazemzadeh et al. 2015). Managing food: Room service function is directly linked with backstage since the guests order via telephone. This does not involve any front stage function. Guests mostly order food via telephone call and those are prepared by chefs. Also, this process is linked with internal account department for billing. Backstage Support Process is comprised of: Registration system: The operation involves customer registration and feeding data to onstage reception employees through internal technology (Li 2015). The entire registration process through online platform is managed here. Handling website and client data encryption is linked with onstage technology so that data duplication is reduced. This process is completely managed internally and is not observed by the guests. Confirmation of registration includes payment accomplishment, billing and luxury customization including peripheral service confirmation. Entertainment System: Once guests get into room, entertainment system is actualized by backstage department, which includes Wi-Fi, gaming, audio/video support and television. This process is partially supported by onstage technology. Food Preparation: Hotel room service and requests for food is handled completely backstage employees. Order confirmation and food preparation is done in backstage, whereas the front stage employees deliver the food accomplishing room service. The line of visibility as depicted in figure 2 indicates the neatness and powerful integration process of the organization. The hotel has tried to limit the operational visibility so that guests get perceive the classic experience as of never before. Moments of Truth The service organization has able to actualize all the four types of moment of truth. First moment of truth (FMOT) According to Yang et al. (2016), when a guest experiences service in real-life, it creates a lasting impression. For iStay Precinct, it can be said that the organization is having exclusive services such as swimming pool, customizable room luxury, free parking, diverse food menu, fluent registration system and wide entertainment functionality. This has enhanced the real-life brand value of the hotel. Second moment of truth (SMOT) According to C?runtu and Di?oiu (2014), service quality is the next impression after product confrontation in the service industry. For the service hotel, quality is generated mostly from luxurious services and entertainment range. This is because based on customer preference room luxury is customized, which eventually increases the service quality. Third moment of truth (TMOT) On the words of Sengupta and S Pillai (2017), customer feedback and reviews in social media websites ensure brand advocacy. For iStay Precinct, the Facebook rating is 3.7 with only 345 followers. Also, there are only 90 reviews, which indicates poor word-of-mouth. Zero Moment of truth (ZMOT) Bilgihan and Nejad (2015) pointed out that customers mostly ensure a secondary research before registering for a service, and this mostly includes mobile reviews, review websites and ratings provided by users in travel and tourism websites. For the concerned service organization, Google review acts as the most promising truth that helps in customer attraction and brand value enhancement. Determinants of Satisfaction/Dissatisfaction According to Lo, Wu and Tsai (2015) customer satisfaction depends on perceived value, perceived quality and diversified features. iStay Precinct comprises value such as affordable accommodation, swimming pool, jacuzzi, 23-hour reception, Wi-Fi facility, parking and local tour desk. Therefore, it can be said that the hotel provides complete set of tourism package that is worth to be experienced. Consumers get variety of services under one roof and therefore perceived value is justified. Location and Surroundings Service companies must ensure comfortable communication in terms of transportation so that hassle free experience is provided (Torres, Fu and Lehto 2014). iStay Precinct is located in the center of Adelaide's bustling city, which is surrounded by lush green parklands. This hotel is just about ten minutes away from Adelaide airport by car. On the other hand, Nieves and Segarra-Ciprs (2015) pointed out point of interest from hotel surroundings increases customer attraction and brand value. For the hotel, the point of interest is consisted of Adelaide Oval (3 minutes drive), Adelaide Zoo (6 minutes drive), Botanic Gardens (9 minutes drive), Central Markets (9 minutes walk) and Convention Centre (9 minutes walk). Also, the transport and shopping centers are maximum of ten minutes away by car drive. Room Facilities Gazzoli, Hancer and Kim (2013) pointed out that ultimate experience of a hotel is achieved from on-site feature availability so that the feeling ownership among guests is justified. iStay Precinct is having full laundry and kitchen services for each of the 1 or 2-bedroom apartments. Also, there are private balconies, open plan living area and great sweeping city views. The luxurious services include spa, indoor heated pool and steam pool for relaxation. The most attracting feature is the customers can get customized features in the room without opting for all the services, which reduces expenditure. All such features have enhanced the satisfaction of customers. Dissatisfaction While considering the viewpoint of Lo, Wu and Tsai (2015), it can be said that catering and food services indicate huge customer satisfaction, however failure hampers customer retention. iStay Precinct is found to have poor room service such a huge delay in delivery of food, poor quality and quantity of food and even backstage employees does not respond appropriately after order confirmation. On the other hand, entertainment issues are also not solved promptly when informed through telephone. Such poor activities have resulted in customer dissatisfaction. Premium Pricing Service organizations are expected to deal with competitive pricing so that consumers get the opportunity to visit multiple times (Calabrese and Corbo 2015). This helps in customer retention and revenue generation. However, iStay Precinct follows premium pricing, which indicates that only consumers with high income level can only visit here and therefore, the source of revenue earning has not raised in last couple of years. Also, the hotel has failed to segregate its premium features, resulting low room booking. Service Quality Measurement Following table will help in determining the service quality of iStay Precinct: SERVQUAL Items Factors Explanation Reliability a) Promising and exclusive features as mentioned in official website b) Integrated operation from reservation to checkout c) High safety and security including full-room ownership Assurance a) Customizable luxury features for 2 room accommodation b) Room service is extremely delayed and poor communication c) Entertainment services often breakdown Tangibles a) Great availability of kitchen and laundry equipment b) Indoor heated pool, steam pool and spa with great relaxation c) Private balconies and living plan open area Empathy a) Poor customer care as it takes long queue for resolving query b) Poor room service and there is no individualized attention c) Good caring when channelized through reception Responsiveness a) Good willingness to resolve customer queries b) Customer room service is not prompt c) Prompt and systematic room clearance including sweep Table 1: SERVQUAL Factor Analysis (Source: Calabrese and Corbo 2015) Service Gaps using Gap Model According to Debasish and Dey (2015), SERVQUAL model highlights 4 gaps for a service organization, where gap 5 is the product of rest. Gap 5 is customer oriented and therefore if rest of the gaps are limited then overall gap 5 will be less, indicating better service. Gaps Explanation Gap 1 a) Service quality is overall good but there is no service for upper-middle and middle-income customers, resulting poor customer retention b) There are too many management layers resulting delayed room service c) Poor market research in terms of service pricing as similar offerings with lower price is available in market Gap 2 a) Poor room service standards have resulted in delayed response b) Poor management commitment to enhance service c) Inappropriate standardization of role among employees Gap 3 a) Poor technological integration and lack of perceived control b) Poor employee training and supervision c) Quite often there are technical breakdowns Gap 4 a) Short-term relationship and communication with suppliers b) Poor marketing and sales techniques via online platform c) Rules, policies and procedures does not remain fixed for long time Service-recovery Strategy Plan According to Yang et al, (2016) most of the service organizations fail to determine the contingency plan and therefore there is wastage of resources at certain time, due to which debt management issues are faced. For iStay Precinct, it can be said that the organization has designed premium pricing but there is lack of contingency plan as many times it has been found that rooms remain unoccupied and customer queries remain unattended. Crisis Management and Service Recovery It becomes quite helpful for the service organizations if there is social media crisis management policy (Koc 2013). Whenever there is negative publicity, the organization will be able to respond its target market directly, which will also be addressed to others. This will eventually act as crisis management as mass target can be communicated and service can be restored. Discount and Promotions It has been observed that Australian hospitality sector is rapidly developing with plenty of new entrants, which are offering lucrative services in low price (Sengupta and Pillai 2017). Therefore, the hotel needs to allow new types of discounts, memberships, premium cards, loyalty cards so that consumers does not get lost. It will be extremely helpful if the organization announces membership plans through official website within next 6 months so that retention is actualized. Board Level Meeting Service organizations need to ensure planning after every quarter, which will include directors, managers and supervisors (Brandon-Jones 2016). Such meetings will end up with new strategies which can be implemented at crisis times. iStay Precinct needs to plan for stakeholder management and wealth maximization as every year 20% of the accommodation remains unoccupied. The hotel needs to make full use of online platform including social media mostly for marketing purposes. On the other hand, it needs to increase response through advertisement and promotions so that hundred percent room accommodation is possible. Conclusion While concluding, it can be said that iStay Precinct needs to establish its market for new target customer who are having middle-income. The service blueprint of the organization is found to be integrated but it is not optimized due to more number of managerial level. There are plenty of luxury services but only high-income customers can afford those, due to which much of the accommodation remains unoccupied each year. On the other hand, it has been found that the hotel is having good entertainment services and full wireless fidelity system but there is lack of management tactics. The room service feature specifically for food orders takes huge time and there is very less managerial initiative for training and development. In future service recovery is possible through the use of online platform for communication. Reference List Ateetanan, P., Usanavasin, S., Shirahada, K. and Supnithi, T., 2017, July. From Service Design to Enterprise Architecture: The Alignment of Service Blueprint and Business Architecture with Business Process Model and Notation. InInternational Conference on Serviceology(pp. 202-214). Springer, Cham. Bilgihan, A. and Nejad, M., 2015. Innovation in hospitality and tourism industries.Journal of Hospitality and Tourism Technology,6(3). Brandon-Jones, A., Lewis, M., Verma, R. and Walsman, M.C., 2016. Examining the characteristics and managerial challenges of professional services: An empirical study of management consultancy in the travel, tourism, and hospitality sector.Journal of Operations Management,42, pp.9-24. Calabrese, A. and Corb, M., 2015. Design and blueprinting for total quality management implementation in service organisations.Total Quality Management Business Excellence,26(7-8), pp.719-732. C?runtu, A.L. and Di?oiu, M.C., 2014. The Perceptions of Hospitality Services of a Tourism Destination.Procedia-Social and Behavioral Sciences,109, pp.231-235. Debasish, S.S. and Dey, M.S., 2015. Customer perceptions of service quality towards luxury hotels in Odisha using Servqual model.International Journal,1. Gazzoli, G., Hancer, M. and Kim, B., 2013. Explaining why employee-customer orientation influences customers' perceptions of the service encounter.Journal of Service Management,24(4), pp.382-400. Hossain, M.Z., Enam, F. and Farhana, S., 2017. Service Blueprint a Tool for Enhancing Service Quality in Restaurant Business.American Journal of Industrial and Business Management,7(07), p.919. Kazemzadeh, Y., Milton, S.K. and Johnson, L.W., 2015. Service blueprinting and process-chain-network: an ontological comparison.International Journal of Qualitative Research in Services,2(1), pp.1-12. Koc, E., 2013. Power distance and its implications for upward communication and empowerment: Crisis management and recovery in hospitality services.The International Journal of Human Resource Management,24(19), pp.3681-3696. Li, Y.T., 2015. A Study on Business Process Reengineering of Enterprise Transformation by Service Blueprint. Lo, A., Wu, C. and Tsai, H., 2015. The impact of service quality on positive consumption emotions in resort and hotel spa experiences.Journal of Hospitality Marketing Management,24(2), pp.155-179. Minorhotels.com. 2017.iStay Precinct | Oaks Adelaide CBD Hotel. [online] Available at: https://www.minorhotels.com/en/oaks/istay-precinct [Accessed 28 Sep. 2017]. Nieves, J. and Segarra-Ciprs, M., 2015. Management innovation in the hotel industry.Tourism Management,46, pp.51-58. Polaine, A., Lvlie, L. and Reason, B., 2013. Service design.From Insight to Implementation, p.202. Sengupta, A.S. and S Pillai, S., 2017. Impact of other customers on service quality evaluation and revisit intention in hospitality services.International Journal of Culture, Tourism and Hospitality Research,11(2). Song, W. and Sakao, T., 2017. A customization-oriented framework for design of sustainable product/service system.Journal of Cleaner Production,140, pp.1672-1685. Torres, E.N., Fu, X. and Lehto, X., 2014. Examining key drivers of customer delight in a hotel experience: A cross-cultural perspective.International Journal of Hospitality Management,36, pp.255-262. Yang, W., Yang, W., Mattila, A.S. and Mattila, A.S., 2016. Why do we buy luxury experiences? Measuring value perceptions of luxury hospitality services.International Journal of Contemporary Hospitality Management,28(9), pp.1848-1867. Zhan, W.A.N.G., 2015. Research and Practice of Service Design Based on Blueprint and Design Experience.Packaging Engineering,12, p.011.

Wednesday, December 4, 2019

Madame Bovary vs The Awakening Essay Example For Students

Madame Bovary vs The Awakening Essay Madame Bovary by Gustave Flaubert and The Awakening by Kate Chopin both show the life of a woman in a half-dreamy stupor, overzealously running around looking for something but not knowing what it is they are looking for. They feel immensely dissatisfied with the lives they are stuck with and find suicide to be the only alternative. The two books, Madame Bovary, written in 1857 and The Awakening, written in 1899, both have the theme of confinement and free-will, yet differ vastly with respect to the yearnings of the main characters. In addition, Edna and Emma, the protagonists of Madame Bovary and The Awakening respectively, are faced with a conflict between external oppression and their own free will, which eventually leads them to take their lives. Edna and Emma have vastly different yearnings yet similar reasons for suicide. Ednas and Emmas yearnings are vastly different, if not opposite. Edna yearns for an uncontrolled lifestyle because her current lifestyle leaves her feeling like a possession. She yearns to break that label; she fights to do as she wishes. Her moving into the Pigeon house, shedding of layers of restrictive clothing, and having affairs with Robert and Arobin show this feeling of confinement. Emma, on the other hand, wants to indulge in what Edna fights against; she wants to be owned and attempts to achieve self-fulfillment through romantic attachments, whereas Edna wants to break away from all attachment, especially family and society. Emmas yearnings are shown through her affairs with Leonce and Rudolphe, her unrestricted spending of money, and through her thoughts and feelings of discontent. Emma yearned to escape the monotony of her life; she coveted sophistication, sensuality, and passion, and lapsed into extreme boredom when her life did not fit the model of what she believed it should be. Emma merged her dream world with reality without knowing it in order to survive the monotony of her existence, while ultimately destroying her. It is not her intellect, but her capacity to dream and to wish to transform the world to fit her dreams, which sets her apart from Edna. For instance, at the scene where Emma and Charles go to the La Vanbyessards chteau, Emma is awestruck by a fat, uncouth, upperclassman. At the head of the table, alone among the ladies, an old man sat hunched over his filled plate, wearing his napkin around his neck like a child and letting drops of gravy fall from his mouth as he ateHe was the Marquis father-in-law, the old Duc de Laverdire; He had led a life of wild debauch, filled with duels, wagers and abducted women, squandered all his money, and horrified his whole family Emmas eyes kept turning back to this pendulous-lipped old man as though he were an extraordinary and awe-inspiring sight. He had lived at court and gone to bed with queens! (Flaubert 42) This is evidence of her inability to see things as they really are because of the merger between reality and her dream world; the man is old, fat, uncouth, dirty, and snobbish, yet Emma is awestruck by him. Emma cannot differentiate between fantasy and reality. In reality, the man is wearing his napkin around his neck like a child and letting drops of gravy fall from his mouth as he . (Flaubert 42), yet Emma sees him to be an extraordinary and awe-inspiring sight. He had lived at court and gone to bed with queens! (Flaubert 42). Emma is infatuated with royalty and nobility. She sheds any sort of rational thought and finds the old man awe-inspiring merely because he was nobility. He was the Marquis Father-in-law, the old Duc de Laverdire.. (Flaubert 42). Because of this lack of rationality, she assumes automatically that He had led a life of wild debauch, filled with duels, wagers and abducted women, squandered all his money, and horrified his whole family. (Flaubert 42). This shows her inability to see past her romantic idealisms that lead to her to trust Roudophe and the moneylender, eventually leading to her downfall. Interactive classroom versus non-interactive class EssayIn death, there are no expectations, no one to impress or be proper for, and most importantly, she has no one to answer to, except herself. Just like her moving into the pigeon house, her Every step which she took towards relieving herself from obligation, added to her strength and expansion as an individual. (Chopin 156). Death is the ultimate break from obligation; in death, there are no obligations. Edna’s freedom takes place in death. This is the choice that social convention allows her. Financial devastation, combined with this second betrayal by Rodolphe, leaves Emma with only one option: death. Her own shortsightedness created an abject scenario. Just like Edna, she created a scenario that she could not handle. Her ability to transform the world to fit her dreams allowed her to escape the monotony of her life, but when the supports of her dream world collapsed, she herself collapsed. She became cynical and pessimistic and lost the will to live. Emma began to realize that everything she leaned on instantly crumble into dust (Flaubert 245). Nothing she believed to be true was really true – Rodolphe and Leonce never really loved her. Even the moneylender played her weakness and took advantage of her. Emma realized also that her romantic idealisms could never be filled; that though a man like that may exist, she could never find him. But if somewhere there existed a strong, handsome man with valorous, passionate and refined nature, a poet’s soul in the form of an angel, a lyre with strings of bronze intoning elegiac nuptial songs to the heavens, why was it not possible that she might meet him some day No, it would never happen! (Flaubert 245). Emma loses all hope, and falls into a deep state of depression. Besides, nothing was worth seeking-everything was a lie! Each smile hid a yawn of boredom, each joy a curse each pleasure its own disgust; and the sweetest kisses only left on one’s lips a hopeless longing for a higher ecstasy! (Flaubert 245). This loss of hope due to the crumbling of the foundations of her dream world and her inability to emulate the model she set for herself led to her suicide. This is similar to Edna in that Ednas inability to achieve total independence forced her to commit suicide rather than be forced to live in such a world of tyranny and repression.

Thursday, November 28, 2019

Worn path 2 Essay Example For Students

Worn path 2 Essay Conflict in Eudora Weltys A Worn PathIn Eudora Welty’s A Worn Path the conflict was not apparent at thevery beginning. What was a poor, elderly sick woman doing gallivanting in the forest during the dead of winter? The reason became clear towards the conclusion of the story as the action revealed that the conflict was obtaining the necessary medicine for her grandson. When this conflict became obvious, another question came to mind. What kind of society did this woman live in that she had to go all the way from her home in thecountryside to the city by herself to get the medicine? The conflict being illustrated is that of an individual versus society and the four problems that Phoenix faces as a result of this was her old age, her health, her grandson’s health and her state of poverty. We will write a custom essay on Worn path 2 specifically for you for only $16.38 $13.9/page Order now Her eyes were blue with age. Her skin had a pattern all its own of numberless branching wrinkles†¦ (paragraph 2). This quotation was one of many indications of Phoenix Jackson’s old age. Normally, in society there are benefits for the elderly and those that often plagues people at an old age. There are various organizations that help people who are over the age of sixty-five. They also provide various services towards them such as meals on wheels. Was there not someone who could have delivered the medicine to this woman of nearly 100 years of age? Perhaps, Phoenix Jackson was too shy or had too much pride to ask for a service of that nature. The doctors from the medical building knew about the condition of Phoenix’s grandson and did nothing to try and help. This showed the lack of respect that was present in the society. In today’s society, someone of that age commands and deserves the proper respect. She carried a thin, small cane made from an umbrella, and with this she kept tapping the frozen earth in front of her, (paragraph 1). The next conflict that plagued her is that of her health. In the preceding quotation, there was one important note that readers should take into consideration. The fact that she kept persistently tapping the earth in front of her could only indicate one thing—that she was visually impaired. She may not have been completely blind, but she had to have been substantially impaired to have kept tapping her cane in a redundant manner. Someone who is even remotely visually impaired should not be traveling in the forest. Phoenix also suffered from a problem that often plagues people at an old age. This problem is senility. But she sat down to rest†¦ She did not dare to close her eyes and when a little boy brought her a plate with a slice of marble-cake on it she spoke to him. That would be acceptable, she said. But when she went to take it there was just her own hand in the air, (paragraph 15). This was just one out of many instances in the story where Phoenix talked to herself and had hallucinations. Talking to one’s self in the forest is a definite sign of senility. Phoenix did not allow her two disabilities to get in her way, but had society cared for her properly she would have been in an institution for the elderly. As for her grandson’s health, the readers know that he also, was not doing well. The only pertinent information given was that he swallowed lye, (paragraph 91). He, also, should have been receiving professional care. An American society in the nineteen forty’s did not provide free health care, and that sets up the final conflict, the state of poverty of Phoenix Jackson. It’s Christmas time, Grandma, said the attendant. Could I give you a few pennies out of my purse?Five pennies is a nickel, said Phoenix stiffly, (paragraph 100)This quotation, a conversation between Phoenix and the attendant at themedical building, came after Phoe nix had arrived at the doctor’s office and had already received her medicine from the attendant. Phoenix was not ashamed to ask for the extra pocket change so that she could buy her grandson a windmill made out of paper. That nickel was the second nickel that she had managed to obtain. The first five cents was basically obtained through theft. She distracted a hunter she had met in theforest so that she could pick up a nickel that he had dropped. Phoenix had no reason to be ashamed of the ten cents that she had acquired through begging and stealing. Her perspective was that society had no respect for her, so why should she have respect for society? In conclusion, poverty was probably the main conflict out of all the other four mentioned. Had she not been poor, she would have been able to afford proper care for herself and her grandson and would therefore be living a higher standard of life. Had she not been poor, she could have paid for a cab ride to the city or she could hav e paid for delivery of the medicine. She would not have had to beg for meaningless nickels. .u2d659a96f8e1669e19e500e73f756053 , .u2d659a96f8e1669e19e500e73f756053 .postImageUrl , .u2d659a96f8e1669e19e500e73f756053 .centered-text-area { min-height: 80px; position: relative; } .u2d659a96f8e1669e19e500e73f756053 , .u2d659a96f8e1669e19e500e73f756053:hover , .u2d659a96f8e1669e19e500e73f756053:visited , .u2d659a96f8e1669e19e500e73f756053:active { border:0!important; } .u2d659a96f8e1669e19e500e73f756053 .clearfix:after { content: ""; display: table; clear: both; } .u2d659a96f8e1669e19e500e73f756053 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u2d659a96f8e1669e19e500e73f756053:active , .u2d659a96f8e1669e19e500e73f756053:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u2d659a96f8e1669e19e500e73f756053 .centered-text-area { width: 100%; position: relative ; } .u2d659a96f8e1669e19e500e73f756053 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u2d659a96f8e1669e19e500e73f756053 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u2d659a96f8e1669e19e500e73f756053 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u2d659a96f8e1669e19e500e73f756053:hover .ctaButton { background-color: #34495E!important; } .u2d659a96f8e1669e19e500e73f756053 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u2d659a96f8e1669e19e500e73f756053 .u2d659a96f8e1669e19e500e73f756053-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u2d659a96f8e1669e19e500e73f756053:after { content: ""; display: block; clear: both; } READ: Supply and Demand EssayWithout money society doesn’t care for you and has therefore no respect for you no matter how old you might be.

Sunday, November 24, 2019

Poem Indirect Conflict Between Scarecrow and Tin Man in the Wizard of Oz Essays

Poem Indirect Conflict Between Scarecrow and Tin Man in the Wizard of Oz Essays Poem Indirect Conflict Between Scarecrow and Tin Man in the Wizard of Oz Paper Poem Indirect Conflict Between Scarecrow and Tin Man in the Wizard of Oz Paper Essay Topic: The Wonderful Wizard Of Oz â€Å"‘All the same’ said the Scarecrow, ‘I shall ask for brains instead of a heart; for a fool would not know what to do with a heart if he had one. ’ ‘I shall take the heart’ returned the Tin Woodman; ‘for brains do not make one happy, and happiness is the best thing in the world. ’† – Excerpt from â€Å"The Wonderful Wizard of Oz† by L. Frank Baum A Woodman of tin, a man stuffed with straw Each with a human-like question and flaw Where’s the importance, in the head or the heart? Subtle opinions, but the question still sparks Small one caught in the middle of things But she has both, so the questions don’t ring Thoughts or feelings†¦ Does one overcome? Is one ever, and always over the other one With one is there balance, and strengths? Yes and no But with only one, those weaknesses show. Though the man of straw he thinks without Walking, and talking; solving problems all about The woodman of tin, subtly feels, doesn’t realize Sorrow regret from the tears which he cries As for Dorothy, Seemingly glad that she has both, But feels stuck between her friends’ opinions the most I don’t think that either is right, Heart or a brain I say we need to both, to be balanced and sane Without emotions to balance out or actions, and vice versa too I don’t know where we’d go, or what all we’d do Insanity, and lifeless nice, like living dead men All doing whatever, ‘cause there’s nothing to win Though the story is fiction, the questions are real And only with both does life seem surreal It seems like a dream, Like going to Oz With both of them inside of you, All mind and heart

Thursday, November 21, 2019

Discussion Essay Example | Topics and Well Written Essays - 250 words

Discussion - Essay Example To restore what had been lost Mr. Schultz brought back the original logo of the brown mermaid rather than the green mermaid. The purpose was to focus back on the nostalgia of the past and celebrate the long term successes of the coffee company. Remind the customer of the good times and tell them they will have more. Link to full article: http://www.businessweek.com/innovate/content/apr2008/id20080411_065581.htm Quote #1 The image of the twin-tailed mermaid inside the brown medallion harkens back to the chain's 1971 beginnings. The logo has evolved over the years, going from brown to green in 1987. This is the second time in three years Starbucks has trotted out the brown mermaid, inspired by a Norse woodcut. Back in 2006, she was resurrected to mark the chain's 35th anniversary. This time, she is a messenger for Chairman Howard Schultz, who is trying to restore some of the goodwill and warm feelings for the brand that have gone by the wayside because of increasing coffee prices, mach ine-made lattes, and bad press. Symbolic tenet shown in not what is shown or done, but what it means (Bolman & Deal, 2008). In an effort to generate the positive emotions of the past, Schultz is bringing out the logo (a symbol) of the past to try to regenerate those positive feelings.